> Delivery

Shipments and returns

Your shipment

All orders are shipped generally within 0-1 business days. We will contact you if there are any delays.

All product prices include Australian tax, postage (standard delivery), packaging and handling.

If you choose Australia Post Express Post (where available), your product will arrive normally within 1-3 days in selected areas. Express Post postage will be calculated at checkout.

If you choose Data Fellows Free delivery method, we will choose the carrier for your delivery but normally all orders are delivered by Australian Post.

All products are packed well by Data Fellows so you should receive your product undamaged.

If you didn't receive your order within 10 business days after your payment (5 business days if you chose Express Post), or your package has been damaged during shipment, please contact us at: contact@datafellows.com.au.

Do not ship back your order before hearing from us! It is our promise that we handle your case as quickly as possible and respond to requests received by email within the same or next business day.

All warranty related issues and customer service is handled by our Sydney staff!